Privacy Policy

updated June 2023

PRIVACY POLICY

By using www.zipchock.com or www.supportzip.ca (the “website”), we assume that you read and accepted the terms of our Privacy Policy (the “Policy”).

It describes the personal information we may collect from you, the purposes for which we collect it, how we use it and when we may share it with third parties. We (Zipchock Inc. Zipparc Inc.) (the “Company”) will not collect, use or disclose your personal information other than in compliance with this Policy.

By visiting the website and/or making online purchases of products, you agree to the terms and conditions of the Policy.

We might update the Policy from time to time. Following the posting of such updates, your continued use of the website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the website following a change to our Policy but take no other action with respect to your personal information, our use of that information will remain subject to our Policy as it was in effect prior to the change. You are responsible for regularly reviewing this Policy and any changes thereto.

WHAT KIND OF INFORMATION DOES THE COMPANY COLLECT?
We may collect personal information from you when you save or otherwise provide your personal information to us, searching for a product, making an order for a product, communicating with us by phone, e-mail, or otherwise. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), names of people to whom purchases have been shipped, including address and telephone numbers, product interest and in certain circumstances, your opinions and individual preferences.

We do not collect any financial information such as credit card number, bank account or others. Payment for our product is done through Stripe or PayPal

FOR WHAT PURPOSES DOES THE COMPANY COLLECT YOUR INFORMATION?
The Company may use your personal information to (A) process your order and to answer questions about the status of your order; (B) send you or your friends, relatives or associates, products that you have ordered; (C) maintain contact with you and provide you with ongoing personalized service; (iv) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers; (D) help us learn more about your shopping preferences; and (E) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings. As provided below, you may always choose not to receive promotional materials or marketing information.

DOES THE COMPANY SHARE MY INFORMATION WITH THIRD PARTIES?
We do not sell or rent your personal information to non-affiliated third parties. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.

We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of the Company.

HOW CAN I EXERCISE MY CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by emailing us at zipchock@gmail.com. Please be sure to include your full name. It may take up to 4 weeks to process your request, during which period you may continue to receive communications.

WHAT ARE COOKIES AND HOW DOES THE COMPANY USE COOKIES ON ITS SITE?
We may use “cookies” to track your preferences and activities on the website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the website’s functions will not be available, and the user will lose some of the benefits of the site.

HOW LONG IS PERSONAL INFORMATION RETAINED?
We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.

HOW IS PERSONAL INFORMATION SECURED?
We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every Company employee, mandatory or agent must abide by this Policy.

PRIVACY OFFICER:
Please contact zipchock@gmail.com